Sales Policy

Effective Date: December 31, 2024

At Corehato.net, we are committed to delivering an exceptional shopping experience. This Sales Policy outlines the terms and conditions related to the purchase of our mountain bikes and cycling accessories, ensuring transparency and trust for all our valued customers.

1. Product Availability

We strive to maintain accurate stock levels on our website. However, product availability is subject to change without notice. In rare cases where an item is unavailable, we will notify you promptly and provide alternative options or a full refund.

2. Pricing Policy

  • Accurate Pricing: All product prices are displayed in USD and include applicable taxes unless otherwise stated.
  • Price Changes: Prices may change without prior notice, but orders placed before a price adjustment will not be affected.
  • Discounts and Promotions: Discounts and promotional offers cannot be combined unless explicitly stated. These offers are valid for a limited time and subject to terms and conditions.

3. Order Process

  • Placing an Order: To place an order, add items to your cart and complete the checkout process. Ensure all information, including shipping details, is accurate.
  • Order Confirmation: You will receive an email confirmation upon successful order placement.
  • Order Cancellation: Orders can be canceled within 24 hours of placement. Contact our customer service team for assistance.

4. Payment Methods

We accept multiple secure payment methods, including:

  • Major credit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment gateways as displayed at checkout

Payment must be completed at the time of purchase.

5. Shipping Policy

  • Delivery Times: Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.
  • Shipping Costs: Costs are calculated based on the delivery location and selected shipping method.
  • Tracking Information: A tracking number will be provided once your order is shipped.

6. Warranty and Support

All our products come with a manufacturer’s warranty. For specific warranty details, please refer to the product description or contact us.

7. Customer Support

Our dedicated customer service team is available to assist with order inquiries, product information, and post-sale support.

8. Policy Updates

We reserve the right to update this Sales Policy at any time. Changes will be effective immediately upon posting.

For questions or concerns regarding our Sales Policy, please contact us:

  • Street: 39701 N 107th Way Scottsdale, Arizona (AZ)
  • Phone number: (480) 595-5803
  • Email: info@corehato.net